Resume
Professional Experience
Software Engineer
June 2019Â - Present
• Providing support to PAHub, Prompt PA, RxContinuum, ePA applications.
• Provide support to all end users in identifying any issues from production and training environments.
• Designed and developed custom requests from the clients for the products using Microsoft .NET Technologies such as ASP.NET, Web Services, SQL Server, Dynatrace Monitoring Systems and SQL Sentry.
• Managed and coordinated hot fix and maintenance releases.
• Designed, maintained and troubleshooted various automate jobs using Automate 11 to minimize the manual efforts.
• Documented, tested, implemented and provide ongoing technical support for all the applications.
• Designed the policies for Microsoft Intune MDM and successfully completed the onboarding of all the members of the company.
• Involved in performance tuning of the RxContinuum application and worked on testing the cross-browser functionality of all the applications.
Quality Analyst
April 2018 - April 2019
• Performed Functional, GUI, User Acceptance, Configuration and tested Application security, session expiry, passwords, multiple browser compatibility.
• Used Selenium with Python for generating approximately 200+ automated scripts to perform the regression testing of the application. This resulted in increase of the QA team productivity by 20% and saved time and resources by more than 25%.
• Experienced in using JIRA, SQL Server, Confluence and Dynatrace Monitoring tool.
• Involved in analyzing business requirements, specifications and development of Test Scripts, Test Cases and execution.
• Coordinated with developers on defect fixes, priorities and client requested enhancements to ensure no defects remain unresolved. Ensured that all the manual test cases and test execution status are updated.
• Involved in QA release support, environment setup and evaluation process. Made modifications to modules and data systems where necessary to resolve technical issues. Setup staging environments and ran tests to recreate and analyze client user problems.
• Ensured timely Defect Management and Resolution by quickly determining the cause, recommending a solution and implementing a test strategy to resolve the client issues.
• Documented test plans, created defects with attached analysis information for use by development in resolving problems, created problem reports, conducted various management activities by analyzing and verifying test results, providing status reports.
Teaching Assistant
January 2017 - December 2017
• Responsible for conducting review meetings with individual students and clarifying their doubts.
• Responsible for maintaining the individual records of the students and assisted professor in evaluating the examinations.
Machine Learning Engineer
October 2015 - July 2016
• Developed a Machine Learning model using a combination of Azure Machine Learning Algorithms to perform sentiment analysis of the customers who will buy the product on the basis of the previous purchases.
• Developed a QnA bot with Azure Machine Learning and incorporated into the application which solved the issue of responding to the same set of basic questions and improved the productivity of feedback team by over 25%.
• Used Python and Microsoft cognitive services to work with text, speech, images, and video.
• Worked with LUIS, Bing Speech, Video Indexer, Face Detection.
• Have knowledge on Natural Language Processing, Numpy, Sentiment Analysis, Textblob, Stemming and Text Frequency – Inverse Document Frequency.
• Used the Microsoft Bot Framework to implement conversational bots.
• Participated in agile and scrum meetings including sprint planning, daily stand-ups, retrospectives, reviews and provided innovative solutions to client problems.
Software Developer
January 2014 - September 2015
• Responsible for gathering requirements, system analysis, design, development, testing and deployment.
• Participated in the complete SDLC process.
• Processed large amount of data, finding trends, insights, and driving outcomes.
• Written many programs to parse excel file and process many user data with data validations.
• Used Numpy for Numerical analysis for charging clients.
• Developed tools to automate some base tasks using Shell Scripting, Python.
• Designed and Developed User Interface using front-end technologies like HTML, CSS, JavaScript, Angular JS, Bootstrap and JSON.
• Suggested ER models and changes in the table structures.
• Modified SQL, PL/SQL procedures and triggers to obtain optimize output.
• Created UI using JavaScript and HTML5/CSS.
• Designed dynamic client-side JavaScript codes to build web forms and simulate process for web application, page navigation and form validation.
• Analyzed Performance test results, and prepared detailed Performance Test Reports including recommendations.
• Used UML Rational Rose to develop Use-case, Class and Object diagrams for OOA/OOD techniques.
• Placed data into JSON files using Python to test the website.
• Used Python scripts to update the content in database and manipulate files.